Where can I buy Omni Card? |
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How can I disable the Omni Card alarm at home? |
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You can use the Safe Zone functionality of the Omni Card by registering the WiFi SSID at home in your smartphone to disable the alarm For more detail, please refer to the Omni Card User Guide |
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Alarm sound is created when Omni Card and smartphone are not distanced from each other.. |
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Occasionally, alarm sound may be created due to the electromagnetic environments. In particular, when the Omni Card is inserted in a wallet as stacked up to the other NFC cards, electromagnetic interference may occur. In this case, please change the location of the card to minimize the alarm.
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When Omni Card button is pressed, no alarm sound is heard. |
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Please close the Omni Card App and re-try it.
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In case Bluetooth is disabled in the smartphone, can the Omni Card be connected to the smartphone? |
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No, it cannot be connected.
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When the baggage claim mode is set up with the App, can the Omni Card be used? |
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Yes, it can. However, it functions different from the normal mode, almost opposite in its connection sequence. |
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When Omni Card or smartphone is lost, is there a way to identify the location of loss? |
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Yes, the loss location information can be received at the following e-mail addresses( Daum.net / Naver.com / Nate.com / Gmail.com ). In addition, it can be sent to multiple e-mail addresses as well, in case they are registered.. |
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When Omni Card is lost, access to the map menu does not show the location of loss |
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When GPS is disabled in a smartphone, the location of loss cannot be displayed. Omni Card must always be enabled in order to identify the loss location. |
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When Omni Card is connected to the smartphone, "Find Card" function does not work immediately |
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Even if Omni Card is connected, "Find Card" function may not work instantaneously, because it may take time to get the Omni Card and smartphone connected. |
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How many Omni Cards can be connected to Android/iOS based smartphone simultaneously? |
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4 - 6 cards with Android and maximum 8 cards with iOS can be supported. |
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E-mail notification is not received when the link loss occures |
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E-mail notification may not be possible when the smartphone data connection is not stable. Please check either WiFi or data connection status. |
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Omni Card does not work or is not enabled |
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In case the Omni card is selected from the app power saving mode and set up as "Off", Omni app can resume working normally [[ Omni Card power saving mode setting ]]
Smartphone setting -> Battery -> Details -> Omni Card selection -> App power saving menu, 『Galaxy S6 and above only』
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When the smartphone is in airplane mode, can Omni Card function normally? |
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It cannot be used, because Bluetooth is disabled while the airplane mode is on |
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Omni Card loss pop-up and alarm sound is enabled and stop |
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When Omni Card is disconnected and reconnected, loss pop-up screen and alarm sound is terminated. |
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What is Safe Zone mode? |
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This is a feature that can be enabled by WiFi connectivity. Namely, when the user is in a safe environment such as his/her home or company, unnecessary alarm can be prevented by enabling the Safe Zone mode, a mode which stops loss alarm function.
"Find Alarm" function does work even in a Safe Zone mode.
note * As per each smartphone brand, alarm enabling distance may differ. * Bluetooth connectivity may create electronmagnetic interference from time to time.
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